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A store representative will be calling you a few days before your scheduled delivery
to confirm your address and the merchandise that you purchased. Though
we cannot give you an exact time for your delivery area, the driver will call you
either the evening before or the morning of your delivery day with a four hour time
frame. Specific days have been designated for select areas: your furniture
will be delivered on these specific days only. We require a 72 hour
notice for any changes to your sales order prior to delivery.
On delivery, you can expect our professional delivery team to position your merchandise
and remove all packing materials from your home. Please have the area cleared where
your new furniture is to be placed. Difficult deliveries involving window removal
and deliveries above the third floor(without access to an elevator) will not be
done or done only after the customer has signed a waiver for liability.
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