customer service


contact us
Have questions? Need help? We’re here to help. Fill out this form or call us at:
1.888.373.4088delivery options
COVID-19 – No Contact Delivery
Kane’s is now offering No-Contact Delivery option. For our compromised customers and our customers wishing to avoid contact during this time, we are offering a delivery option that will put your product in the original boxes and packaging, at your front door, garage or patio. To schedule No-Contact delivery, you can work with our delivery department when they follow up with scheduling your delivery.Please see our promotional terms for details on our no contact delivery option.
Our Delivery Process
Your salesperson will work with you on scheduling your delivery, based on the delivery schedule for your area. Orders typically deliver within 3-10 days from purchase. Changes in inventory or delivery capacity, as well as unforeseen circumstances beyond our control, such as a strike, natural disaster, or inclement weather, may delay delivery of your order. Please note that we require a minimum of a 72-hour notice for any changes to your sales order before delivery. A few days before your scheduled delivery, a store representative will be calling you to confirm the delivery address and the merchandise that you have purchased. The evening before or the morning of your delivery, our delivery team will call you with a four-hour delivery window.When our delivery team arrives, you can expect a very professional experience. We ask that you please have the area cleared where your new furniture is to be placed so that our delivery team can position your furniture to your liking. We always remove packing materials, so you can enjoy your new furniture immediately!
We are all about safety and want to make sure that not only our delivery team has a safe working environment, but your new furniture is positioned safely in your home (without any damage). Please discuss any difficult delivery possibilities with your salesperson at the time of scheduling, so that we can ensure a great delivery. Deliveries above the third floor, without access of an elevator, will require a waiver for liability.
- The fees for delivering within our area are as follows:
- No-contact delivery min. purchase of $499 free
-
Upgrade to white glove delivery bedding/recliners only
min. purchase of $499 $49.99 - Upgrade to white glove delivery min. purchase of $499 $79.99
- White glove delivery all other items $119.99
delivery fees
Tempur-Pedic and Serta iSeries and iComfort bedding sets delivered at NO DELIVERY CHARGE.
Delivery to areas beyond our main delivery area will incur additional cost.


financing options

financing options
- No Annual Fee+
- Special Financing Offers*
- Convenient monthly payments
- Dedicated credit line to use again and again for your furniture needs.*
- Invitations to exclusive sale events
- Free 24/7 online account management.
- + For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2.
- * Subject to credit approval. Minimum monthly payments required.
kane's furniture card
Benefits: